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Application

General

Name

Within the IBI-aws Admin the application is identified with a certain name. This name will also be displayed within an application relevant message.

Description

Into this field you can enter some useful information about the application. The information will only be available within the IBI-aws Admin.

Processes

The tab Processes is the centre of an application as it will list the processes which belong to an application. Thus the IBI-aws Client will notice that a user is starting the application. It will display the corresponding message and close the application if necessary. 

Add/Edit/Remove

You can add new processes, edit listed processes or remove processes with the menu above the table. Doubleclick a process to edit.

Properties

A process is characterized by its Process name, its Match Type and Description. Most important are Process name an Match Type as they will be decisive factors for the recognition of an application. To ensure a precise recognition of an application you should specify the full process name.

Examples

  • Match Type »Exact«, Process name »notepad« 
  • Match Type »Starts with«, Process name »IBI.aws«
  • Match Type »Contains«, Process name »a« 

Window Title Neu ab Version 1.10

The tab Window Title is optional and was introduced with IBI-aws 1.10. It enhances processes with a window title that will improve the recognition of an application. However, it is impossible to identify an application by its window title only. You need at least one process name to identify an application.  

Add/Edit/Remove

You can add new window titles, edit or remove window titles with the menu above the table. Doubleclick on a window title to edit.

Properties

A window title is characterized by its Title, Match Type and Description. Most important are title an recognition as they will be decisive factors for the check of a process. To ensure a precise recognition a window title select distinguishing characteristics.

Example
A message should be displayed as soon as a user calls up an intranet page. An application called »Browser« has been created and the browsers »Firefox« and »Internet Explorer« have been deposited on the tab processes for recognition purpose. The title of the intranet page ist »Intranet of Example Ltd.«

  • Match Type »Exact«, Titel »Intranet of Example Ltd. - Mozilla Firefox«
    + Match Type »Exact«, Titel »Intranet of Example Ltd. - Windows Internet Explorer«
  • Match Type »Starts with«, Titel »Intranet of Example Ltd.«
  • Match Type »Exact«, Titel »Intranet of Example Ltd. - Mozilla Firefox«

 

Key facts in brief

  • Informs users appropriately
  • Indipendent from intranet or e-mail
  • Prevents the hotline from »glowing«
  • Relieves your support team
  • Will inform client specific if needed
  • No setup or admin permission required

Contact

Fon +41 (0) 61 465 75 38
Fax +41 (0) 61 465 75 39

IBITECH AG
Jurastrasse 2
CH-4142 Münchenstein

Any Questions?