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IBI-aws – the user information system

🎯 precise information

📞 reduce calls and costs

🚀 enjoy simplicity and practicality

Company-wide communication for
disruptions, maintenance, critical events, etc.

Precise user information

With IBI-aws, affected users are precisely informed in the event of disruptions or maintenance. This is achieved through freely combinable selection criteria (applications, directory service objects, IP addresses, registry entries). Additionally, IBI-aws messages can be sent to smartphones, MS Teams channels, or websites.

Reduce calls

By providing precise information with IBI-aws, you reach your users exactly where it matters. Proactively prevent overloaded phone lines in your IT or service desk. Instead, empower your employees to focus on solving problems even faster.



More than 555,555 users are already receiving precise messages from IBI-aws. Watch our IBI-aws video to see how it works!

"An application that doesn't work properly only restricts users if they work with it. That’s why IBI-aws offers the ability to display the disruption notification specifically to users who are working with the affected application or are about to start using it," says Markus Brunner, Incident Manager at the "Bundesamt für Informatik" (Federal Office for Information Technology).

"With IBI-aws, we have found an excellent solution for user communication that has stopped the call avalanche during disruptions, and all without the need for additional infrastructure!" summarizes Romed Pellegrini, IT Support Manager at "RAITEC GmbH".